The eDiscovery search functionality is not affected by this service degradation. Users can perform eDiscovery searches. But, the issue affects users and admins, who attempt to export eDiscovery search results. 

Microsoft has identified the root cause of this issue that a subsection of service infrastructure, that has accumulated a large number of cached messages. Due to this, exporting eDiscovery search results has dropped below Microsoft’s acceptable service performance thresholds, which is preventing users from exporting search results from eDiscovery.  

To solve this issue, Microsoft has deployed a fix to clear the backlog of cached messages. They are monitoring the fix-deployment, and the progress will be updated by Thursday, April 30, 2020, at 9:00 PM UTC.

Apr 30 Update: The issue has been resolved.

Details:

Title: Can’t export eDiscovery search results 

ID: EX211470 

Service: Exchange Online 

Status: Service degradation 

User Impact: Users and admins may be unable to export search results from eDiscovery. 

Root Cause: A subsection of service infrastructure that facilitates exporting eDiscovery search results has dropped below the acceptable service performance thresholds, preventing the exporting of search results from eDiscovery. 

Start Time: April 29, 2020, at 12:36 PM UTC. 

End Time: Thursday, April 30, 2020, at 6:00 AM UTC

Are you experiencing this outage in your organization? If so, please share with other admins and us about how you are handling this situation. 

The post Office 365 Outage: Can’t Export eDiscovery Search Results appeared first on Office 365 Reports.

Recently, Microsoft released a build for Exchange Online service, which introduced a code regression. Due to this, the Mailbox Replication Service (MRS) infrastructure crashed and resulted in an impact on user onboarding. The issue is not resolved yet.

Regarding this outage, Microsoft updated its status in Microsoft 365 admin center: Microsoft is working on the code fix to revert the code regression, and deployment of the fix will be initiated on Friday, April 10, 2020. Also, Microsoft will provide an estimated timeline for the deployment in the next update on Saturday, April 11, 2020, at 3.30 AM (4/10/2020, 10.00 PM UTC).

We hope this will be resolved soon and will update here of any progress.

Apr 11, 2020 Update: Microsoft has started deployment of code fix, and it has reached 75% of the affected environment. The issue will be fully resolved on Sunday, April 12, 2020.

Apr 13, 2020 Update: The deployment of the fix completed and the impact was remediated.

Details:

Title: All admins may be unable to onboard new users

ID: EX208974

Service: Exchange Online

Status: Service degradation

User Impact: Admins may be unable to onboard new users to the Exchange Online service.

Root Cause: A recent build release for the Exchange Online service introduced a code regression which causes crashes on Mailbox Replication Service (MRS) infrastructure, resulting in impact to user onboarding.

Start Time: April 7, 2020, at 7.00 AM UTC

End Time: April 12, 2020, at 11.00 PM UTC

Are you experiencing this outage in your organization? If so, please share with other admins and us about how you are handling this situation.

The post Office 365 Outage: Admins Unable to Onboard New Users to Exchange Online appeared first on Office 365 Reports.