Comparing Shared and Inactive Mailboxes for Retaining Ex-Employee Content
Every Microsoft 365 tenant must deal with ex-employee mailboxes. The default choice is to make the mailboxes into shared mailboxes. But inactive mailboxes could be a better option to deal with the requirements to preserve user privacy and avoid inadvertent disclosure of PII to people who don’t need that information. Perhaps it’s time to reassess how your organization deals with ex-employee mailboxes?